Month: September 2021

Demystifying the ICT Questionnaire

Following the publication by the Malta Financial Services Authority ( ‘MFSA’) in December 2020 of its Guidance on Technology Arrangements, ICT and Security Management, and Outsourcing Arrangements (the ‘MFSA ICT Guidance’), and the issuance of a number of related circulars (the ‘ICT Circulars’), more recently, the MFSA sent to all Maltese regulated firms a questionnaire (the ‘ICT Questionnaire).

Getting the right compliance culture

Culture is made up of values, beliefs and behaviours which are shared by a group of people and driven by leaders. Everyone in the Financial Services is concerned by it, from junior to senior employee, senior management, the Board of Directors, to shareholders and other key stakeholders. When the workplace is so driven by the bottom line, it is important that a good culture is deeply embedded within an organisation to motivate employees to do right even when no one is looking.